Refund policy

RETURN & REFUND POLICY

We want you to be happy with your purchase and proud to support the mission of After the Call Foundation.

Returns

We accept return requests within 30 days of delivery.

To be eligible for a return, your item must be unworn, unwashed, unused, and in its original condition.

To start a return, please contact us at david@afterthecallfoundation.org with your order number and reason for the return. Please do not send items back without contacting us first.

Exchanges

Need a different size? We’ll do our best to help. Exchanges are subject to current inventory and availability. Contact us at david@afterthecallfoundation.org and we’ll work with you.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible and include a photo of the item. We’ll work to make it right.

Refunds

Once an approved return is received and inspected, we’ll notify you regarding your refund. Approved refunds will be issued to the original payment method.

Original shipping charges are non-refundable unless the item was damaged, defective, or sent incorrectly.

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

Final Sale Items

Items marked as final sale, as well as gift cards, are not eligible for return or refund.

Thank you for supporting After the Call Foundation and helping us continue our mission of supporting first responders and their healing.